Privacy Policy
Effective date: [launch date to be inserted]
Last updated: [launch date to be inserted]
About This Policy
This privacy policy explains how personal information is collected, used and protected through this website (amandanikolic.com.au).
This policy applies to information collected via the website only — including the enquiry form, cookies and analytics. It does not cover the collection and handling of health information as part of clinical care, which is governed by the practice privacy policy of Brisbane Breast and Surgical Care and applicable healthcare privacy legislation.
We are committed to handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using this website, you consent to the collection and use of information as described in this policy.
Information Collected Through This Website
We may collect the following types of information when you use this website:
Information you provide directly
- Name, email address and phone number (submitted via the enquiry form)
- The content of your message or enquiry
- Any files you choose to upload (e.g. referral letters attached to the enquiry form)
Information collected automatically
- Your IP address and general geographic location
- Browser type, device type and operating system
- Pages visited, time spent on site and navigation patterns
- Referring website (how you arrived at this site)
This information is collected through cookies and analytics tools (see ‘Cookies and Analytics’ below) and is used in aggregate to understand how visitors use the site. It does not personally identify you.
How We Use Your Information
Information collected through this website is used for the following purposes:
- To respond to enquiries submitted through the contact form
- To facilitate appointment bookings and referrals
- To improve the website’s content, performance and user experience
- To monitor website traffic and usage patterns (in aggregate, anonymised form)
- To comply with legal obligations
We will not use your information for direct marketing without your explicit consent. We will not sell or rent your personal information to third parties.
Disclosure
Information submitted through the website enquiry form may be shared with:
- Dr Nikolic’s consulting rooms staff at Brisbane Breast and Surgical Care, for the purpose of responding to your enquiry or booking an appointment
- Website hosting and email service providers, as necessary for the technical operation of the site
- Analytics providers (e.g. Google Analytics), in anonymised and aggregate form only
- Government authorities, courts or tribunals, where required or authorised by law
We will not disclose your personal information to any other third party without your consent, unless required by law.
Cookies and Analytics
This website uses cookies — small text files stored on your device — to help the site function and to understand how visitors use it.
We use:
- Essential cookies — required for the website to function correctly (e.g. form submissions, session management)
- Analytics cookies — to collect anonymised data about website usage, including pages visited, time on site and traffic sources
We use Google Analytics to collect and analyse website usage data. Google Analytics uses cookies to collect anonymised information, which is processed by Google in accordance with Google’s Privacy Policy. No personally identifiable information is collected through analytics cookies.
You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of some website features.
Data Security
We take reasonable steps to protect information collected through this website from misuse, interference, loss, unauthorised access, modification or disclosure.
Website data and form submissions are stored on secure servers. Access to enquiry form submissions is restricted to authorised rooms staff.
When information collected through the website is no longer needed, we will take reasonable steps to destroy or de-identify it.
Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you (collected through this website)
- Request correction of personal information that is inaccurate, incomplete or out of date
- Make a complaint if you believe your privacy has been breached
To exercise any of these rights, please contact us using the details below. We will respond within 30 days.
Third-Party Links
This website contains links to external websites, including podcast platforms (Spotify, Apple Podcasts), book retailers, hospital websites and professional organisations. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements or website functionality. The updated policy will be posted on this page with a revised ‘last updated’ date.
Contact
If you have any questions about this privacy policy or wish to make a privacy-related request, please contact us:
Dr Amanda Nikolic
Brisbane Breast and Surgical Care
Wesley Hospital
Suite 52, Ground Floor, Sandford Jackson Building
30 Chasely Street, Auchenflower QLD 4066
Phone: 07 3870 3205
Fortitude Valley
Suite 2, Level 1
95 Robertson Street, Fortitude Valley QLD 4006
Phone: 07 3226 3800
If you are not satisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC):
Website: www.oaic.gov.au
Phone: 1300 363 992